Accident damage report in Berlin: independent and free of charge if you were not at fault
A report that serves your interests only. We come to you, document the damage and, if the accident was not your fault, bill the insurer directly.
When a report makes sense
After an accident that was not your fault, the insurer should not be the only one deciding how your damage is assessed. Your own report from an independent car assessor records what is damaged, what the repair costs and what your car is worth.
- The damage is not obviously minor.
- Your vehicle may be a total loss.
- There is a dispute about who was at fault or about the amount of damage.
- The insurer wants to send its own assessor.
For minor damage, a repair cost estimate. We will tell you honestly during the inspection what is worth doing.
What your report contains
- Extent of damage: Every item of damage is recorded, measured and documented with photographs.
- Repair costs: The repair is calculated clearly and itemised.
- Repair time: The expected duration is the basis for loss-of-use compensation or a rental car.
- Replacement value: What an equivalent vehicle would have cost before the accident.
- Residual value: The value of the damaged vehicle. Important in the case of a total loss.
- Diminished value: Compensation for the loss in value that remains even after a professional repair.
How we work on site
Who pays for the report?
After an accident that was not your fault, the other party's liability insurer usually pays the costs. As a rule, you do not have to pay anything upfront: once you assign your claim to us, we bill the insurer directly. We clarify in advance whether this is possible in your case.
Free choice: If the accident was not your fault, you are generally free to decide who assesses the damage. This is not legal advice. In the event of a dispute, a specialist traffic lawyer can assess your individual case.
How it works
You call us
We briefly discuss what happened and arrange an appointment. Often the same day.
On-site inspection
We come to you, document the damage with photos and take measurements.
Your report
You receive a report that serves as proof of your damage to the insurer.
Settlement
After you assign your claim to us, we bill the other party's insurer directly. As a rule, you pay nothing upfront.
Frequently asked questions about the accident damage report
What does the report cost me?
After an accident that was not your fault, the other party's liability insurer usually pays the costs. In most cases we bill the insurer directly once you have assigned your claim to us, so you do not have to pay anything upfront. We clarify in advance whether this is possible in your case. If you caused the accident yourself, or for valuations for buying, selling or classic cars, we agree the costs with you in advance.
Can the insurer tell me which assessor to use?
No. If the accident was not your fault, you are generally free to choose your own assessor. An assessor sent by the insurer works on the insurer's behalf.
Repair cost estimate or full report?
For minor damage, a repair cost estimate is often enough. A full report also includes the replacement value, residual value and diminished value, and is the stronger basis for larger damage. We will look at your vehicle without obligation and tell you what makes sense.
What if the insurer cuts items from the claim?
Cuts are common. We check the reasons given and, if necessary, prepare a professional expert statement. For legal steps, we recommend a specialist traffic lawyer.
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Call us or request a call back. The first assessment is free and without obligation.
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