Accident damage report
The report you use to prove your damage to the insurer.
- Damage, repair costs and repair time
- Replacement value and residual value
- Diminished value after repair
- Photo documentation on site
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As an independent vehicle assessor, I come to you in person, anywhere in Berlin and the surrounding area. I document the damage in full and secure the basis for your compensation claim.
I am a master motor vehicle technician and have worked as an independent vehicle assessor since 2008. Since then I have prepared more than 8,000 reports for over 5,000 customers. CARCHECK Berlin is my assessment office in Marzahn.
I come to the inspection myself, whether your car is parked outside your home, at your workplace or at a garage. I work for you, not for an insurer or a garage. That is why I record your damage in full, exactly as you need it to prove your claim.
View my certificatesMaster craftsman's certificate, motor vehicle service technician, further training and expert examination with VfK e.V.
Four steps from your first call to settlement.
We briefly discuss what happened and arrange an appointment. Often the same day.
We come to you, document the damage with photos and take measurements.
You receive a report that serves as proof of your damage to the insurer.
After you assign your claim to us, we bill the other party's insurer directly. As a rule, you pay nothing upfront.
We come to you, inspect the damage and record everything with photos. The video shows in a few seconds what that looks like.
Accident? Get help now0163 7962575The insurer bases the settlement of your claim on these eight points. Select a point to see what it means.
With these figures you prove your loss, including for loss-of-use compensation or a rental car. More terms are explained in the car glossary. To see what a finished report looks like, take a look at the anonymised sample report (PDF, 4.4 MB, in German).
More about the accident damage reportExtent of damageAccident-related damage found on the body, add-on parts and, where applicable, technical components, including the repair and replacement work required.
Whoever commissions the assessor decides on whose behalf the report is written.
| Criterion | Insurer's assessor | Your independent assessor |
|---|---|---|
| Client | The insurer | You |
| Choice | Suggested by the insurer | Your free choice |
| Cost to you | None | As a rule none: if the accident was not your fault, the other party's insurer pays |
| Purpose of the report | Determine the amount of damage from the insurer's point of view | Document the damage in full and in a way you can follow |
As a rule, anyone who suffers damage in an accident that was not their fault is free to choose their own assessor. This is not legal advice. If in doubt, a specialist traffic lawyer can assess your individual case.
Our focus is accident damage. We also provide valuations and technical reports for buying, selling and disputes.
The report you use to prove your damage to the insurer.
For minor damage, a clear cost calculation is often enough. We will tell you honestly whether a full report is worth it.
Document traces and damage right after the accident. Important if it is unclear who was at fault.
Is the insurer cutting the repair costs or the assessor's fee? We check the reasons given and respond with expert arguments.
Every make has its own quirks when it comes to repair and valuation: aluminium and matrix LED lights at Audi, battery and large cast parts at Tesla, or the high diminished value of a Porsche. We assess vehicles of all manufacturers, plus motorcycles, e-scooters, e-bikes, motorhomes and vans, in all of Berlin and the surrounding area.
All makes and vehicle typesWe come to wherever your vehicle is: your home, your workplace or the garage.
The most important answers before your first call. Something missing? Just ask us.
Questions? Give us a call0163 7962575After an accident that was not your fault, the other party's liability insurer usually pays the costs. In most cases we bill the insurer directly once you have assigned your claim to us, so you do not have to pay anything upfront. We clarify in advance whether this is possible in your case. If you caused the accident yourself, or for valuations for buying, selling or classic cars, we agree the costs with you in advance. All prices are listed under Costs and process.
Yes. In German, "Kfz" stands for motor vehicle, and in everyday speech many people simply say "Autogutachter" (car assessor). It is the same expert: after an accident they document and assess the damage to your car, and they also inspect motorcycles, vans and motorhomes. How to recognise a good assessor is explained under vehicle assessors in Berlin.
No. If the accident was not your fault, you are generally free to choose your own assessor. An assessor sent by the insurer works on the insurer's behalf. More on this under your rights after an accident.
Yes. We cover all twelve Berlin districts and the surrounding area, for example Schönefeld and Königs Wusterhausen. The inspection takes place wherever your car is: at home, at work or at the garage. You will find local information, for example for Mitte, Neukölln and Marzahn; all other areas are listed under service areas in Berlin.
Yes. We assess vehicles of all manufacturers, from Audi to Mercedes-Benz to VW, as well as motorcycles, e-scooters, e-bikes, motorhomes and vans. For many makes there is dedicated information, for example on Tesla or Porsche. The overview is under reports for all makes.
Often the same day. Call us or send us a WhatsApp message and we will give you a specific appointment.
Have your vehicle registration certificate (Zulassungsbescheinigung Teil I) ready and, if known, the other driver's name, licence plate and insurer, as well as the police reference number. We will clarify everything else on site. What matters right after the accident is listed in the checklist after an accident.
The accident damage report records the damage with photos and states the repair costs, repair time, replacement value, residual value and, where applicable, the diminished value. These figures are the basis for your compensation, including loss-of-use compensation or a rental car. The terms are explained in our car glossary.
For minor damage, a repair cost estimateis often enough. As a rule of thumb, the threshold is around €750. A full report also includes the replacement value, residual value and diminished value, and is the stronger basis for larger damage. We will look at your vehicle without obligation and tell you what makes sense.
Cuts are common. We check the reasons given and, if necessary, prepare a professional expert statement. For legal steps, we recommend a specialist traffic lawyer.
Tilo Neumann is a master craftsman in motor vehicle technology and a certified motor vehicle service technician (both Chamber of Crafts Magdeburg), and passed the expert examination with the Association of Independent Motor Vehicle Assessors (VfK) e.V. He works as an independent assessor, not tied to insurers or garages. His certificates are listed under Qualifications.
Call us or request a call back. The first assessment is free and without obligation.
Available every day